Can not decrypt and verify CD's

[Liana Falchetti]

I work at a credit union that gets CD's with archived information on them
that upon arrival need to be Decrypted and verified by the GnuPG software.

I have to say that I have never used GnuPG software for anything except
Decrypting and verifying these particular CD's. This past week I went to

Tyr and decrypt one of the Cd's and now I can't get the Passphrase box to
pop up in order the download the contents. I have tried absolutely

Everything and anything I can think of including googling the error messages
I am getting. I have no idea what I did to get this to not work properly.

We are actually on a Data center network or like a cloud environment, if you
will, with our data processor and the first time the Kleopatra software

Needed to be re-installed if what installed on the terminal server but I can
not run CD's on the DCN and therefore, it was then put on my desktop.

This is what it looks like, which looks normal to me.







But when I tried to Decrypt and verify the CD I always get this. I have
tried to Certify and Import the keys and nothing is working.







Every time I try to Import keys:



Could Not Determine the Certificate type of C:Program
File/GNU/GnuPG/Kleopatra.exe.

Below is where Kleopatra file is actually located.







I also have the private key, as well as, the passphrase. I did change the
passphrase today to see if that would help but of course it didn't.



I know this is probably a long shot but if anyone there could help I would
be eternally grateful.



Thank you,



Liana Falchetti

Operations Manager

Parkview Community

Federal Credit Union

2100 Eden Park Blvd.

McKeesport, PA 15132

[phone], Ext. 29

<mailto:***@pc-fcu.org> ***@pc-fcu.org

[Andre Heinecke]

Hi,

Post by Liana Falchetti
I work at a credit union that gets CD's with archived information on them
that upon arrival need to be Decrypted and verified by the GnuPG software.
I have to say that I have never used GnuPG software for anything except
Decrypting and verifying these particular CD's. This past week I went to
Tyr and decrypt one of the Cd's and now I can't get the Passphrase box to
pop up in order the download the contents. I have tried absolutely
Everything and anything I can think of including googling the error messages
I am getting. I have no idea what I did to get this to not work properly.
We are actually on a Data center network or like a cloud environment, if you
will, with our data processor and the first time the Kleopatra software
Needed to be re-installed if what installed on the terminal server but I can
not run CD's on the DCN and therefore, it was then put on my desktop.
This is what it looks like, which looks normal to me.

Normal but outdated ;-)

Post by Liana Falchetti
But when I tried to Decrypt and verify the CD I always get this. I have
tried to Certify and Import the keys and nothing is working.

This says (badly) that this file is not encrypted to the private key you have.

Post by Liana Falchetti
Could Not Determine the Certificate type of C:Program
File/GNU/GnuPG/Kleopatra.exe.

Please update to Gpg4win-3.1.0 it's much better at detecting / importing
certificates and allows you to import certificates by double click.

Post by Liana Falchetti
I also have the private key, as well as, the passphrase. I did change the
passphrase today to see if that would help but of course it didn't.

No, the error is that the file is not encrypted to your private key. Changing
the passphrase won't help.

Kleopatra 3.1.0 should show an improved error and show you to which keys it is
actually encrypted.

Alternatively you can open the command line (cmd.exe) and call
"gpg --decrypt <thefile>" this will definetly show to which keys it is
encrypted.


Best Regards,
Andre Heinecke